ALERT

ATTENTION ⚠️

In observance of the holiday, Juneteenth, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Thursday, June 19th, 2025. We will resume regular U.S. support hours on Friday, June 20th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

Shipping Core

The Shipping Core is permanantly closed. 

Visit the Request Services tab for information about required training prior to shipping any biologics, dry ice or other related dangerous goods. 

A limited number of supplies are still available for purchase by CHOP labs in the Request Services tab.  

 

Overview of Services

The Research Institute Shipping Core (RISC) was a "fee for service" core facility available for the shipment of hazardous substances for all Research Institute faculty and staff. The Shipping Core provided comprehensive shipping services, including: - Proper classification, packaging, labeling, shipping and tracking of hazardous materials shipments; Shipping permit review and procurement assistance; Shipping training, Shipping supplies for purchase.

 

Leadership

Denise Melvin | Director, Research Safety Programs

Katina Frangakis | Core Manager
FRANGAKISK@EMAIL.CHOP.EDU

 

 

Location and hours of operation

 

Hours   Location

 The Core has closed. Please view updates in the alert section of our website. 

  CTRB, A Level Loading Dock, A700
  Philadelphia, PA 19104

Links and Resources 

ORS Shipping

Contacts

Name Role Phone Email Location
Katina Frangakis
Sr. Program Manager, Specialist Dangerous Goods
 
267-425-2079
 
FRANGAKISK@CHOP.EDU
 
ARC 1419
 
Office of Research Safety (ORS)

 
267-426-2272
 
researchshafety@chop.edu
 
ARC 14th Floor